@mikedeco Hi, Yes, the Deco M4 and E4 are compatible with each other and would work fine together. PS: M4 has a gigabit port while E4 is the fast Ethernet port. So if your internet bandwidth is over...

@Yugnat Hi,nice to see you again. It is more related to the IP conflict. And if possible, could you please help me check the following information on the Deco APP: 1. the IP settings on the IPV4...

@UncleSam Thanks a lot for your feedback. We have a firmware that has improved the signal source selection mechanism of the Deco and if you want to have a try, please leave me a private message; At...

@Catherineyau Hi, Thanks for your patience. Could you please provide more details about the current issue? Like the model number of your device and some pictures about the unreachable cloud service?...

@Contra Thanks for your feedback. We would add them to the basic trouble-shooting steps. Thank you very much and wish you a happy new year.

@Contra Thank you very much for sharing. It would be very helpful for our trouble shooting.