@Rjp57 Thank you very much for your kind feedback. Sorry for the delay. Could you please help me check the following details: Did both KP105 have the same issue? And may I know the model number of...

@Bluebiker Thank you very much for your time and patience. For the HS100/HS110, only V2 and above on the APP（V3 and above on the product label）supported Sunset/Sunrise Offset； For more details,...

@TimothyB Thanks for your feedback. We would report to the senior engineers for further evaluation. And if anyone had the same request, please feel free to post it here. Thanks a lot.

@David_Harrison Hi, thanks for your patience. It Is ok for you to set up via iPhone. And may I know the model number of your main router? Which step that you could not pass through during the setup...

@Marcco2000 Thank you for your time and patience. Currently, it is not supported to disable the physical on/off button on the plug. We will keep an eye for the same feedback to see if other customers...

@JoPeTo Thanks for your patience. Have you tried to reset the smart plug to unbind the plug with the old owner account? --if failed, please leave me a private message and we will unbind it from our...