@SimonSlays Hi, thanks for your patience. You could try to enable the lower VDSL mode to see if the ping spike would be improved or not; https://www.tp-link.com/en/support/faq/2027/ As for the surge...

@DigitalServices Hi, thanks for your patience. Normally, the powerline adapters are sold as a kit. Only TL-WPA4220 and TL-WPA8630P are sold separately in some places. Thank you very much for your...

@Pedro_Ribeiro Hi, Thanks for your patience. Did you install the powerline utility on the computer? https://static.tp-link.com/2020/202011/20201127/tpPLC%20Utility.zip if yes, may I know the...

@Boyrollo Hi, it is ok to use powerline adapters to provide Ethernet connection for PS; But please make sure the whole house Is under the same electric meter. Thank you very much.

@Rthomas Hi, sorry for the delay. For your case, we would like to follow up by email and ask for more advice from the senior engineers. Please have a check of your email box later. At the same time,...

@Horse-Lover Hi, sorry for the delay. May I know the exact model of Verizon router? Could you please try to update the firmware to the following one to have a look:...