@tanlouis Thanks for your patience. After checking with the engineers, they checked that the main Deco was offline from the cloud server. If possible, could you please turn off the antivirus system...

@Kopfschmerzen Hi， the Qos settings for chatting and setting up high priority for a specific device are all on the Deco APP;

@olangbrg Thanks for your quick reply. Can I also have the model number of your ISP router as well as the unmanaged switch? By the way, could the laptop be able to connect to the guest Wi-Fi when it...

@techy Hi, thank you very much for your feedback. For your case, would you please help me check the following information: 1.Could you please draw a detailed picture of your floor plan about how...

@Khammer Hi, Could you please send me a video clip here about the loop LED lights? May I know how long have you had the Deco and was there any change recently? We would also follow up on your case by...

@olangbrg Hi, thanks for your reply. How about your network map, like: /wireless----2nd Deco ISP router—main Deco M5(AP mode) \ wireless-----3rd Deco If not like the above structure, how are the...