@Fogelberg Hi, Which connection type did you choose, dynamic Ip or PPPoE？ May I know who is your internet service provider? And if the ISP required dynamic IP, please reboot the modem first. Then...

@Che-Guevarec Hi, please try to download the latest firmware of the powerline utility to fix this issue: tpPLC_Utility_Windows. https://static.tp-link.com/2020/202011/20201127/tpPLC%20Utility.zip...

@prthd9 Hi, May I know the model number of your powerline adapter? As for the poor connection, do you mean the internet is unstable , or the speed Is quite slow? Thank you very much and wait for your...

@Giuseppi Have you seen this link to turn off the power saving mode: https://www.tp-link.com/en/support/faq/2018/ Thanks and wait for your reply.

@LLCLLC Hi, what is the model number of your adapter? And how long have you had this device? After reset, if nothing changed, I am afraid that you might need to contact the shop retailer to claim for...

@Bish77 Hi， Please try to change the wireless channel on the TL-WPA4220 to have a look, like channel 11 for 2.4ghz; By the way, did the Ethernet connection drop as well? Have you tried to turn off...