Forums/
Deco
2021-03-08 03:15:23
@Antoine54 HI, , please have a try of the following firmware which could help us improve the network signal source selection:...
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Forums/
Deco
2021-03-08 02:26:08
@Nandy Hi, Was your current issue was the Neato Botvac D7 failed to connect to the wireless network of Deco M9 plus, or the wireless connection is quite unstable? And turning off the fast roaming and...
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Forums/
Deco
2021-03-08 01:49:14
@BAC Hi, thanks a lot for your previous trouble-shooting with Alexandre. Did you set up the static IP address on the laptop before? And have you enabled any IPTV/VLAN settings for this specific port,...
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Forums/
Deco
2021-03-08 01:40:44
@sajjadrabbi Hi, This issue is mainly caused by that the EU version of Deco E4 did not support band 4. so if the mobile devices are band 4 only, they would fail to detect any 5ghz signal of the Deco....
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Forums/
Deco
2021-03-05 11:59:57
@WizzieL Hi, Sorry for the mistake. The firmware I have sent is 1.4.1 Build 20200721 Rel. 24433; so you actually wish to downgrade the main Deco's firmware back to 1.4.1 Build 20200714, right? PS:...
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Forums/
Deco
2021-03-05 11:09:17
@Bahar9 Hi, in this way, it might be due to the 5Ghz channel issue. The EU version of Deco is not supported band 4 yet so if the smartphones are band 4 only, they might fail to detect the 5ghz; For...
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