@DannyWood82 Hi, did all the mobile clients fail to access Facebook and WhatsApp? If your device is under parental control, would you please temporarily remove this device from the parental control...

@Yossi33 Hi, Can I have a picture of the advanced page on your APP? Did the Deco m5 work on the wireless router mode? And what is the current Deco APP version? Thank you very much and wait for your...

@Bazzie74 Hi, I would like to forward your case to the senior engineers for further assistance. Please have a check of your email box later. Thank you very much.

@ClickerTicker Hi, please click the middle internet icon and choose one of the satellite Deco units and look for the signal source; If the power-line backhaul is working fine, the signal source would...

@ET77 Hi, I checked your current firmware and it turned out that it was on 1.2.11 which is quite old; Could you please try to update the firmware to a new version first,...

@TwoSeasons Hi, I would like to forward your case to the senior engineers. At the same time, could you please help me check the following information： Were you able to log into the web UI via TP-Link...