@bbbryan Hi， Please refer to the following suggestions: 1. turn off the Mesh technology on the Asus laptop and Redmi smartphone on the Deco APP; (click the device name on the online device list, then...

@nivBenda Thank you very much for your time and patience. In this way, I might need to forward your case to the senior engineers for further assistance. Could you please provide me a picture of the...

@Lundeborg Hi, Did you try to enable the guest network for 2.4ghz only(maybe cancel the network security temporarily if possible) to have a test？ And please also turn off the fast roaming on the Deco...

@RichDons Hi, thanks for your feedback. Except for the main Sky box, did you have any mini box? Can I have a picture of your network topology about the Deco system?--please also help me mark out...

@David_R Thank you very much for all your feedback. If anyone had the same issue later, please feel free to leave me a private message and our senior engineers would love to help you locate the...

@TP1964 Hi, Did the WAN settings have some changes after the initial setup? Currently, I could only think maybe there is no IP conflict at the beginning. But later if the same thing started again,...