@NicoB Hi, please refer to this link to check whether your Zigbee switch is on the following compatible list: https://www.tp-link.com/en/Deco-M9-Plus/compatibility/ Thank you very much.

@tangpho Hi, Thanks for your feedback. Were the other two satellite Decos connected to the switch via Ethernet cables or wirelessly connected to the main Deco? Could you please refer to this link to...

@Hazree Hi, were both the Deco APP on Android phones and iPhones the latest version? When you failed to set up the Deco on the Android phones, would there be any error message?--if yes, can I have a...

@H3ct0r Hi, Since the Deco X20 nodes in the same kit have been pre-configured by default, so they would pair with each other once they are powered on. For your case, please refer to the following...

@ahmedtuf Hi, for Option 1, the Deco could work both on wireless router and access point mode; For Option 2, it needs to be on the access point; As for the difference between router and access point,...

@AlexNajar74 Hi, Thanks for your update. Was it possible to record a video clip about this issue?