@JohanP Hi, have you updated the APP to be the latest version? Would refreshing on the APP make any difference? or Did rebooting this Deco restore the connection? What is the LED status when the APP...

@OMah Hi, did you receive my email, and could you please update the email as well since later the case needs to be forward to the senior engineers and they could only be reached via email; PS: The...

@Richard_L Hi, I would like to forward your case to the senior engineers, and could you please help me check the following information as well: 1. Can I have a picture of the network topology of the...

@BivashRajpaul Hi, Thanks for the update; Have you tried to enable the guest network for 2.4ghz only with a different SSID and security mode to WPA/WPA; then check whether the TV and printer could...

@88mmartinez Hi, thank you for your feedback. I would like to forward your case to the senior engineers. At the same time, could you please help me check the following information: 1. May I know who...

@Madlarc Hi, I would like to follow up on your case by email. At the same time, have you tried to use another Deco as the main Deco? If still the same, would it be possible to connect one satellite...