@trvincent Hi, is your device also Google TV, or something else? Was it invisible on both Deco APP as well as the device list on the web UI? Have you tried to go to overview>settings>Deco lab>Wi-Fi...

@carlesp Hi, there is a firmware recovery tool for M7350 and I have sent it to you via private message; Please feel free to let me know whether it is working or not; Thank you.

@DecoFan Hi, would there be any error message when they failed to connect? If temporarily turning off the 5ghz of the main network, would they be able to connect? Please also make sure the security...

@RohanJ Hi, I would like to follow up on your case on email and please help me check on the following information： 1.Would there be an error message on whatsapp? 2. What is the model number and...

@mk1forever Hi, may I know who is your internet service provider and what is the model number of your ISP modem? Did this issue start since you bought the Deco? Thank you very much.

@Pringlelfc Hi, all the feedback about the whitelist of MAC filtering has been reported. In the short term, this feature would still not be added. And we would still keep attention to the similar...