@smckenna Hi, I am a little confused. Did you try to say that: before you could get around 500m/s via Ethernet connection,300m/s over Wi-Fi, but now only 1m/s over Ethernet? How much bandwidth that...

@Chaichatp Hi, I noticed that there are 5 Deco M4 under your TP-Link ID, and one of them had this issue, right? Before setting it up, would you mind check whether the default wireless signal(normally...

This Article Applies to: All Deco models Deco APP 2.6.x version (iOS and Android) Issue Description/Phenomenon: Some customers may found that they cannot change the Deco working mode from Router to...

@DarrenRobert Hi, I guess the main Deco now is red? If possible, there are some suggestions: 1.Please confirm that you are using the correct connection type on Deco after changing the C4000 as a...

@MightyHandy Hi, thank you very much for the detailed information. I am afraid it is beyond my knowledge and the related log has been forwarded to the senior engineers directly; And I am sorry that I...

@friedeggs Hi, it is ok to connect a PoE switch to the 2nd Ethernet port of the main Deco; As for the 2nd question, Did you talk about the technical support service time? --If yes, there is no time...