Smart Home Community > Tapo Smart Camera > Help! Can not find the NC220 camera in Moto G Plus, nor in pc
< Tapo Smart Camera

Help! Can not find the NC220 camera in Moto G Plus, nor in pc

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Help! Can not find the NC220 camera in Moto G Plus, nor in pc

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Help! Can not find the NC220 camera in Moto G Plus, nor in pc
Help! Can not find the NC220 camera in Moto G Plus, nor in pc
2017-08-25 02:23:10
Model :

Hardware Version :

Firmware Version :

ISP :

Can not find camera

Cell Phone: Moto G Plus
Camera: NC220
App: tpCamera V 2.5.0.46

https://www.youtube.com/watch?v=ZjkNs9r9v8Q
  0      
 
  0      
 
#1
Options
3 Reply
Re:Help! Can not find the NC220 camera in Moto G Plus, nor in pc
2017-08-25 09:29:55
is the light on the camera solid green? if not, better reset it and make sure it's connected to your router correctly and your router is working to assign IP address to the camera. And your phone and pc should connect to the same router network.
  0  
  0  
#2
Options
Re:Help! Can not find the NC220 camera in Moto G Plus, nor in pc
2017-08-29 12:28:03
Thank you so much for responding, Kevin! Now, it says ...
Account: Admin
Password: ???
Pasword is incorrect, please re-enter
  0  
  0  
#3
Options
Re:Help! Can not find the NC220 camera in Moto G Plus, nor in pc
2017-08-30 09:17:58
You login from pc or from your phone? The default password should be admin as well, no caps, all small letters.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 6

Replies: 0

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.