Tapo L530E does not connect to protected Wi-Fi
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When I tried connect the bulb to protected Wi-Fi (router) it did't work, but when I remove password and then reconnect, the bulb just connect fine.
I wonder why it does this (I don't want to use unprotected wi-fi)
I use MikroTik: https://mikrotik.com/product/RB951Ui-2nD with RouterOS 6.47
Phone: Redmi Note 9 Pro | Android 11 ( RKQ1.200826.002 )
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Hello everyone ,
If your bulb failed to connect to encrypted / secured wifi network, it should be related to router’s wireless security settings. You could try some suggestions here:
- Try to set wireless security type asWPA/WPA2- PSK (AES) on WiFi router, not WPA3 or some business level encryption.
- Confirm you have put in correct Wi-Fi password: 1) examine your wifi password on the router's wifi settings 2) verirfy password in this way:
Go to Settings-> WiFi on your phone, Tap (or Long press the router's WiFi name ->Forget / Delete the network , later manully connect to router's wifi , will it accept your wifi password
- Try a Hotspot WiFi and see if bulb could connect to it (test only)
- Try to switch off Band- steering (also called ‘Smart Connect’ or ‘Whole-Home Wi-Fi ‘ on some wifi router) and see if bulb could connect to it
- Try to turn off Mesh function temporarily if use a mesh system
- tapo bulb only support 2.4Ghz wifi, use different SSIDs for 2.4Ghz wifi & 5Ghz wifi in case 5Ghz band confuses the bulb.
If the above does not work, please share the model of router & a photo of router's wireless (security )settings
Your network topology: ( Router model XX <Ethernet>Mikro Talk AP <wireless>RB951-2n )
Many thanks!
FYI :I will be marking this post as the solution to this topic, in order for users to find these troubleshooting in full easily
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Hello everyone ,
If your bulb failed to connect to encrypted / secured wifi network, it should be related to router’s wireless security settings. You could try some suggestions here:
- Try to set wireless security type asWPA/WPA2- PSK (AES) on WiFi router, not WPA3 or some business level encryption.
- Confirm you have put in correct Wi-Fi password: 1) examine your wifi password on the router's wifi settings 2) verirfy password in this way:
Go to Settings-> WiFi on your phone, Tap (or Long press the router's WiFi name ->Forget / Delete the network , later manully connect to router's wifi , will it accept your wifi password
- Try a Hotspot WiFi and see if bulb could connect to it (test only)
- Try to switch off Band- steering (also called ‘Smart Connect’ or ‘Whole-Home Wi-Fi ‘ on some wifi router) and see if bulb could connect to it
- Try to turn off Mesh function temporarily if use a mesh system
- tapo bulb only support 2.4Ghz wifi, use different SSIDs for 2.4Ghz wifi & 5Ghz wifi in case 5Ghz band confuses the bulb.
If the above does not work, please share the model of router & a photo of router's wireless (security )settings
Your network topology: ( Router model XX <Ethernet>Mikro Talk AP <wireless>RB951-2n )
Many thanks!
FYI :I will be marking this post as the solution to this topic, in order for users to find these troubleshooting in full easily
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@Negotiu I am having the same problem. It is working fine when connecting to open network but not working when I am connecting to a secure network. How did you resolve this issue ?
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@Negotiu Same happens for me when i connect to an open unprotected wifi it works just fine by with mine it doesnt.
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@Duuckidd Hello,
May I know the model of your router and its current wireless security.
Please double-check the wireless security on router in reply, so we would be able to look into it further.
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