@Hilss  Hello, 

AI Human Detection will be a part of Tapo Care, which will be a paid service including many other features. It is still under development and has not been released in most areas: 

https://www.tp-link.com/tapocare/

Thank you for your feedback regarding the Motion detection sensitivity, our seniors is trying to optimize the Motion Detection feature as well.

We would like to follow up your case via email to better assist with the feature, please check your inbox later, thanks. 

@Solla-topee i can't believe that AI human detection is a paid feature. Many cam builder firms give this feature with cam's firmware and it is free. If your cam has this feature, why do you try to take extra money from buyers as me?

For example xiaomi cams have AI human detection feature. 

When a cat walk in my garden, tapo c310 send me an alarm. It is not nice.

And we buy Tapo cameras because of the cloud free aspect...

@Hilss This should be related to market decision,  thank you for your advice, we would record your feedback for our team further evaluation.