HS110 not showing POWER CONSUMPTION

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HS110 not showing POWER CONSUMPTION

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS110 not showing POWER CONSUMPTION
HS110 not showing POWER CONSUMPTION
2021-05-30 09:38:46
Model: HS110  
Hardware Version: V4
Firmware Version: 1.1.0

My HS110 smart plug, particularly to the version mentioned above, has issue. I got plenty of this but this one recently doesn't show power usage. I tried to reset today but still problem persist. 
 

so now, seems like I'm just having a HS100 which doesn't have power consumption data, which is useless for me! I buy this type to have energy monitoring..

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Re:HS110 not showing POWER CONSUMPTION
2021-05-31 05:53:54
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Re:HS110 not showing POWER CONSUMPTION
2021-05-31 05:54:16
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Re:HS110 not showing POWER CONSUMPTION
2021-05-31 05:55:07

Kindly someone advise what should I do. Resetting doesn't help.

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Re:HS110 not showing POWER CONSUMPTION
2021-06-02 11:31:04

@Fmarcelino 

Sorry for the delay.

Could you please refer to the debug firmware in the private message and help me get the APP file?

By the way, how long have you had the HS110?

Thank you very much.

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Re:HS110 not showing POWER CONSUMPTION
2021-06-02 12:35:34
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Re:HS110 not showing POWER CONSUMPTION
2021-06-23 11:19:04

@Fmarcelino  Hello, 

 

Sorry for the late update, please click on your profile to check the private message, can you help install the debug tool  in my private message and help us to collect the log of this smart plug. When the power consumption looks abnormal , please help collect the log, thank you very much. 


 

 

 

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