Privacy Mask: how to cover an area?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Privacy Mask: how to cover an area?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Privacy Mask: how to cover an area?
Privacy Mask: how to cover an area?
2021-05-01 16:13:56
Model: Tapo C310  
Hardware Version: V1
Firmware Version: 1.0.14

In order to respect my neigbor privacy, is there a way to define a cover area?

 

My previous camera allow me to define an area which is always seen as black( privacy Mask)

 

If it is not yet possible, please add this feature on your next firmware.

 

Thanks

 

 

 

 

 

 

 

 

  0      
  0      
#1
Options
6 Reply
Re:Privacy Mask: how to cover an area?
2021-07-06 20:51:43

@bat agree. Not available, but something that would be really nice to have...

  0  
  0  
#2
Options
Re:Privacy Mask: how to cover an area?
2021-07-08 09:12:22

@JMORL  Hello, 

I'm afraid tapo camera does not have the feature to customize a privacy area on Live view, so far it supports Privacy Mode to turn off the whole Live view streaming. 
https://www.tp-link.com/support/faq/2791/


You may adjust the angle of camera or zoom the live view and see neigh's area could be avoided or not. 
Thank you for your suggestion, we will record your feedback firs for further evaluation. 

  0  
  0  
#3
Options
Re:Privacy Mask: how to cover an area?
2021-07-30 09:09:47

@Solla-topee 

My strong advice would be to return it and get a camera from another manufacturer.

TP link are poor at implementing features that are common on other devices, see the view on windows pc thread where something was promised as comming soon but never happened.

 

If just bought,  return it as its not fit for purpose and do not get mislead by lies and miss information from tp link reps who post on here

  0  
  0  
#4
Options
Re:Privacy Mask: how to cover an area?
2021-08-14 19:00:27

@Solla-topee 

It would be a great feature. :)

  0  
  0  
#5
Options
Re:Privacy Mask: how to cover an area?
2021-08-19 21:55:06

@Solla-topee It is a very important improvment, as also there are legal requirments in some countries, where this is a must have.

  0  
  0  
#6
Options
Re:Privacy Mask: how to cover an area?
2021-08-20 05:57:36 - last edited 2021-08-20 06:10:02

@PedroMP I agree. E.g. in my country (Sweden) this is a legal requirement. There is in fact imprisonment (up to 1 year) in the penalty scale of the crime (not masking public areas or areas that aren't yours).

 

@Solla-topee: adjusting the angle of camera is hard as your lenses are wide angle and looses focus if you aim it way off. Zooming live view doesn't help either, as the motion recording to SD card record the whole view.

 

To be honest, this is a must-have feature for many countries in Europe.

 

  0  
  0  
#7
Options