Smart Home CommunityTapo Smart CameraC200 doesn't show TAPO_CAM_XXX wifi.
Tapo Smart Camera

C200 doesn't show TAPO_CAM_XXX wifi.

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C200 doesn't show TAPO_CAM_XXX wifi.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C200 doesn't show TAPO_CAM_XXX wifi.
C200 doesn't show TAPO_CAM_XXX wifi.
2020-12-14 21:49:38
Model: Tapo C200  
Hardware Version:
Firmware Version:

My TAPO C200 suddenly stopped working, I wanted to check up on my dog and I see the cam says 'Disconnected' on my Android App (TAPO). 

So I went to check the camera physically and I discover the led is RED static, I proceed to d/c from AC and wait for it to recover but the led stays RED static. 

So I proceed to restart camera pressing button for over 5s until I hear the musical feedback, wait for the leds to go RED-GREEN but in my wifi networks the network TAPO_CAM_XXX does not show. 

 

I had to get the camera off of where it was and I have it right beside my phone but I see no network called TAPO_CAM_..., I don't know what could've happened I tested it yesterday and everything was okay. Any ideas what can I do? 

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#1
4 Reply
Re:C200 doesn't show TAPO_CAM_XXX wifi.
2020-12-15 01:38:10

@Tekel 

Good day,

Have you checked on another smartphone to see if the Wi-Fi is detectable?

If possible, please refer to this link to reset the camera one more time:

https://www.tp-link.com/support/faq/2705/

By the way, how long have you had the camera?

 

Thanks!

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#2
Re:C200 doesn't show TAPO_CAM_XXX wifi.
2020-12-15 01:58:22

@TP-Link I've had it for a week or so. Yes I checked other smartphone and other PC and I don't see the network. 

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#3
Re:C200 doesn't show TAPO_CAM_XXX wifi.
2020-12-15 02:00:00

@TP-Link I've already removed the camera and reseted it many times. 

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#4
Re:C200 doesn't show TAPO_CAM_XXX wifi.
2020-12-15 05:38:29

@Tekel 

Hi, thank you very much for your kind reply.

In this way, I am afraid there might be something wrong with the camera and you might need to contact the shop retailer to get it replaced.

Really sorry for the inconvenience.

Thanks a lot.

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#5

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