@Ievgen 

Good day. 

Thank you very much for your time and patience.

Did the system LED still lit up?

When you reset the camera, would the system LED start blinking?

And may I know where are you located?

Was there any abnormal behavior during the firmware update?

Thank you very much.

@Ievgen i am facing the same issue

@Ievgen 

camera not responding after firmware update, camera only showing 4 Red LEDs, powered on, 

and nothing else

i have tried reset methods but unsuccessful

please advise how to reset without mobile app, because i cannot find my camera in mobile app now

@faisalmasood 

Good day,

Thanks a lot for your time and patience.

Please refer to this link to reset the Tapo cameras:

https://www.tp-link.com/support/faq/2705/

By the way, where are you located and how long have you had the camera?

Thank you very much.

@Brook 

today iv just got new one was workin and after I made update to firmware it’s not responding no more , ps nothing up normal happened or any wrong with connections while the update. . I did reset more than 5 times with all ways , plz help

@Johnson-zayed 

Sorry for the delay.

Nice to see you again.

Please refer to the reply on another post.

And if the reseller refused the warranty service, once the receipt is confirmed later, TP-Link could still help you get the replacement.

Thank you very much.

@Solla-topee i had the same issue with tapo c310. Whats wrong with tp link. Issues always arise with firmware updates