Tapo C200 Camera Stops Live feed to ask if I want to keep viewing!

Hello,
I'm using the Tapo C200 Camera to monitor my baby while she is sleeping. I'm using the app to view but every 5-10 mins of view time the feed stops and app asks the question below:
"you have viewed the live video for 10 minutes without any operation, continue viewing?"
This is so frustrating because the whole idea of having this camera is watching my baby from my room at night while we sleep and hear her cry when she gets up. This way it is useless as it needs our action to keep showing the live feed.
Please help me how to solve this, I don't want to invest in another device
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Good day.
Sorry for the delay.
Have you updated the smartphone, like the iPhone to be IOS 14 recently?
Did you use the Tapo APP for live view all the time, not via google assistant, or Amazon Echo, etc., right?
Did the smartphone or tablet always connect to the same wireless network?
If the phone is connected to a different Wi-Fi network when you watch the live stream of the Tapo camera, which means you are remotely viewing the camera, you can watch the live stream for as long as 10 minutes, then you will be prompted to continue. Click Continue to continue watching.
For more details: https://www.tp-link.com/support/faq/2720/
Thank you very much.
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Good day.
Sorry for the delay.
Have you updated the smartphone, like the iPhone to be IOS 14 recently?
Did you use the Tapo APP for live view all the time, not via google assistant, or Amazon Echo, etc., right?
Did the smartphone or tablet always connect to the same wireless network?
If the phone is connected to a different Wi-Fi network when you watch the live stream of the Tapo camera, which means you are remotely viewing the camera, you can watch the live stream for as long as 10 minutes, then you will be prompted to continue. Click Continue to continue watching.
For more details: https://www.tp-link.com/support/faq/2720/
Thank you very much.
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This is indeed very frustrating for a security camera. We should have the option to view the camera for as long as we want.
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@DukePaul it's infuriating, I use it as a baby monitor too, all connected to the same WiFi, my phone does not suffer this problem, but my tablets do, every 5 minutes.
There should be an option to disable that 'datasaving feature' or however it's justified.
@Tp-link don't blame the devices or WiFi they are all working fine and up to date. just add the option in the software.
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@Brook this seems to be a specific issue for ipads. I do not have this issue on the phone and all devices are on the the same network. Its very frustrating as we too use the camera&ipad as a baby monitor. This should be fixed ASAP.
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@Burrmorg Hello,
To view the live stream of the Tapo camera continuously, all the mobile devices on the live view need to be in the local network (mobile devices need connect to house Wi-Fi)
If user is watching live view remotely, ' Continue the viewing' message will prompt after 2mins or 5mins to avoid draining the data.
If your device is under local Wi-Fi but still prompts Tap to continue to message, kindly try some suggestions here in this FAQ:
Why can't I view the live stream of the Tapo camera continuously?
https://www.tp-link.com/support/faq/2720/
For IOS 14 devices (iPad or iPhone): allow Local Network permission for Tapo app so Tapo app could recognize it as a local device
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