@carrierdell
Hello,
Currently, we don't have camera control software for a PC nor can we view the Tapo camera directly on the web, we can only watch Live View of the Tapo Camera on the Tapo Camera App or sync the camera screen to devices like Echo show, fire TV, etc.
If you want to view the Tapo camera on a PC, you may install third-party software to view and manage the camera, and here are the detailed instructions:
https://www.tp-link.com/support/faq/2680/
For the camera audio issue, please check and ensure the volume is in a proper level:

Hope this would help and have a nice day~