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Archer A10 Parental Controls Insights Stops Logging URL's

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Archer A10 Parental Controls Insights Stops Logging URL's

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer A10 Parental Controls Insights Stops Logging URL's
Archer A10 Parental Controls Insights Stops Logging URL's
2020-06-26 02:49:09 - last edited 2020-06-29 11:23:59
Model: Archer A10  
Hardware Version: V1
Firmware Version: 1.0.2 0.9.1 v1000.0 Build 190305 Rel.62969n(5553)

Insights stop logging URL's after a whilewhich i think can be related to DHCP lease renewals. I have to delete profile and readd device to restart the logging

Does insights need the device to keep the same IP address to make sure insights keep logging?

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Re:Archer A10 Parental Controls Insights Stops Logging URL's
2020-08-13 10:42:49 - last edited 2020-08-13 10:55:53

I have the same issue.

 

Thanks for the tip on deleting/re-adding profiles to get insights working again, will keep monitoring here too.

If it's DHCP lease renewal related then perhaps it can be worked around by reserving IP address per device in the DHCP server?

 

Not ideal I know, but something at least until it's fixed to become profile or MAC based rather than IP based (if that's the issue)...

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Re:Archer A10 Parental Controls Insights Stops Logging URL's
2020-08-19 07:48:27

@shiznix   @ferro13 

 

Hello, sorry to respond late.

 

May I know what do you mean by the Insights stops logging URLs? Is there no URL recorded in the Insights or something else, can you please share with more details and we will try to figure it out?

 

Thanks.

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Re:Archer A10 Parental Controls Insights Stops Logging URL's
2020-08-20 11:15:40 - last edited 2020-08-20 12:57:23

Also apologies for seeing this only now...seems the forum web admins have been tinkering with the forum URL so that .../en/... can sometimes be .../us/... which doesn't connect correctly with a user's forum profile outside the US.

 

Anyway to clarify (I hope), Insights will happily log away for a day then show 'No History', fixed only by a router reboot or deleting/re-adding profile.

 

I've not been able to troubleshoot longer than a day because the router won't stay WAN connected for much longer than a day...because of https://community.tp-link.com/en/home/forum/topic/223016

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