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Hi,
I recently get myself for my home 2 units of Deco E4 wifi mesh system, which covers my home perfectly. Now problem is when I start speedtest, the whole wifi mesh system shuts down and restarts. Question is, is failure in deco system or the deco system is to weak? Max measured speed (wifi 58/38 mbps, wired 98/40) IPS fiber optic 350/40)
Any suggestion?
Hello, for your information, the Deco E4 has 100Mbps ethernet ports, that is to say, it can handle up to 100Mbps only; In other word, the current speed is nromal.
| HARDWARE FEATURES | |
|---|---|
| Ports | 2 10/100Mbps WAN/LAN Ports, 1 Power Port |
As for the speedtest issue, that is a little weird; we can do further analysis to locate this issue and try to fix it.
1. What is the speed test site you used?
2. What is the led status of the Deco E4 once you started the speed test？
3. Could you please shot a short video of this issue and send it to us as an attachment if possible?
4. Try to connect the main Deco E4 to the modem only and verify whether you can duplicate the same issue.
Thanks a lot. Good day.
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