This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.TPLink AV500, connected but no internet
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
@Kathy_Z hi i am currently using TP-Link WPA4220 Powerline (using wifi connection)
All the lights on my adapter and extender is working fine but i can't seem to connect to the internet.
It happens only intermittently. After I turn on and off, I could use it for a few mins and it is back to "No Internet"
Tried to reset multiple times. Still the same issue.
Appreciate if you can help me! Thank you.
@Kathy_Z followed your instructions and got it to work thankfully, using the app helped also to manually synchronize the IP addresses on the extender and the main router
Kathy_Z wrote
Good day.
Thank you very much for your time and patience.
May I know the model number of your main router?
You already checked the IP address, especially the default gateway are not from the main router, right?
Can I have a picture of the different IP parameters when connected to the router and powerline adapter?
And they are two suggestions that you could have a try:
- Reset the power-line adapter by holding the reset button/pinhole on the AV600 Wi-Fi extender for 10s; then pair it again;
- Log in to the web interface of the power-line extender; then manually turn off DHCP;
(As for the subnet mask, gateway, and DNS, you could refer to the related settings on the router.)
Thank you very much!
, as I was struggling to open up a webpage on any device so I would suggest anyone still struggling to install that first before any of the other steps, thanks for your help!
