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figura como desconectada y no estoy en cercanías para cablearla
Hi,
Sorry to tell you that we can provide English service for global users now.
It is suggested to contact the local tech support to get some suggestion.
https://www.tp-link.com/mx/support/contact-technical-support/#Hotline-Support
Or you can re-write the problem in English and we will try our best to help you.
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