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Can’t connect smart wifi plug

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Can’t connect smart wifi plug

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Can’t connect smart wifi plug
Can’t connect smart wifi plug
2019-03-09 01:11:35
Model: HS100  
Hardware Version:
Firmware Version:

Hello, I’ve followed the instructions and I can’t seem to connect my smart plug to my wifi. Any suggestions? 

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Re:Can’t connect smart wifi plug
2019-03-10 06:04:24

Are you getting any error messages?  What happens when you try to connect it?

 

Have you tried resetting it?

 

Ryan 

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Re:Can’t connect smart wifi plug
2019-03-11 07:04:04

Hello,

 

1. Please ensure that the wifi light is flashing amber and green; if not, you can reset it: with the plug powered on, hold the settings button for 10s.

 

2. Then you can follow the instruction below to configure it: 

 

https://www.tp-link.com/en/download/HS100.html#video 

https://www.tp-link.com/en/faq-2319.html

 

Note: Please use the home wifi password to configure it.

 

May it work. 

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