@reset-button I understand you are frustrated due to the device issue, and we'd like to help with your concern in a more friendly atmosphere. May I know did you try to upgrade the firmware manually I...

@johnhj Hello, You could try some 3rd party softwares which support rtsp streaming to view camera on PC, like VLC player or iSpy . To view camera remotely (out of home wifi), please open port 554 for...

@DarkmanUK Hello, Please confirm Wi-Fi signal of range extender is strong or stable at the location of tapo camera. You could remove camera from Tapo app->Camera Settings, and add a new camera and go...

@dev1337 Hello, If the main powerline unit (#1) could communicate with #2 and #3 and all 3 units shows up on the tpPLC Utility, that means they are in the same network and devices ( computers)...

@JeronimoBC Sometimes RE copies the SSID from router if you used WPS button or chosen' copy host SSID 'during set up. Please change a different SSID / wifi name for range extender and see phone and...

@Rafeek Hello, Here is a newer firmware for TL-WA850RE, make sure RE firmware is up to date and see if speed improves or not: https://www.tp-link.com/support/download/tl-wa850re/#Firmware As range...