@Fangorn59 Hello, Try to turn off Fast Roaming on Deco for a test. And try WiFi optimizing on Deco again (Deco wifi channel may change during the optimization) You could also test TX3000E with a...

@Michael_A_UK Thanks for asking, I'm afraid we do not have a router which Guest Wi-Fi has the hidden SSID for oneMesh now. Only main network SSID supports oneMesh.

@Drobe Good day, May I know do you use Range Extender a wired router or wireless router or modem? May I know the model of your router? You could try a different Ethernet cable, better a shorter cable...

@XAFAfterShock Hello, Here are some suggestions that might help: 1. For the devices which are working in a fixed location (do not need to roam between Router and RE) And you could reserve an IP...

@MaitreGR Thank you for the detailed information, if one of the plugs is on FW 1.4.9, may I know does both plug try to connect the same wireless network?

Here are some suggestions if plug firmware update failed: Turn off or lower Firewall settings on the router & modem To help exclude the issue, you could connect plug to a Hotspot Wi-Fi or a different...