@Jazzyjazzy Hello, Here are some suggestions which you could give a try if camera is unreachable remotely. Turn off or lower Modem/ router Firewall settings Check if there is any Advanced settings on...

@JockeSunden Hello, 1. For failed to format Error, please help verify if SD card is Fake (expanded capacity) with H2testw software and share a photo with us, thank you NOTE: back up important files...

@Clegg Hello, Do you mean you have set up a password for RE (AP Mode), RE650 is secured/ has a password after your set-up, but later RE lose the password settings and becomes an open WiFi again? If...

Hello everyone , If your bulb failed to connect to encrypted / secured wifi network, it should be related to router’s wireless security settings. You could try some suggestions here: Try to set...

@Toxic17 Thank you for the further information, and glad to hear that other plugs updated to 1.4.9 now. I will forward users' feedback here to our team here and do our best to sort out what happened,...

@RitiJ Hello, Please check if Alexa app is using user account. Households account cannot manage the device. Ask Alexa to switch account, “alexa, switch account.” Also make sure the Kasa account you...