@Angie233 Hi, if you mean if you could connect multiple devices to the same RE, the answer is Yes. On your husband 's phone / laptop , go to Wi-Fi settings and connect to Range extender's Wi-Fi, the...

@schelm Hi , OneMesh is built up between tp-link OneMesh™ router and OneMesh™ RE(s). So you should have a OneMesh- compatible tp-link router first, you can have a tplink router, and 2 range extenders...

@ddlnegocios Hi, With Smart Connect disabled on router, you could still set up OneMesh between router and extender, but this will reduce part of the benefit of OneMesh. OneMesh allows Wi-Fi clients...

@re200bad Hi, we will try our best to help~ Please make sure extender have a different SSID/ Wi-Fi name from main router. 1 > If 2.4Ghz and 5Ghz lights are still " On" when RE lost Internet , please...

@LB_London To verify you Wi-Fi password, you could forget/ delete Wi-Fi on your cell phone and reconnect to it by re-entering your WiFi password: If you are able to reconnect to WiFi by manually...

Solution Update : For smart device reboot issue, please refer to this thread. https://community.tp-link.com/en/smart-home/forum/topic/262328