@Jonte0 Hi there, Tapo C100 start recording when it detects the movement, and camera will continue the recording until there is no motion detected in the view. Camera does not have pre-recording...

@Edwardon Good day, We appreciate your feedback, sorry to hear that its looks a bit complicated, the major troubleshooting is to create a Guest Wi-Fi on router, and connect smart device to that Wi-Fi...

@JM_O Good day, Please check if Wi-Fi router has any Access control/ Whitelist or Blacklist/ MAC filtering or any advanced settings that could affect certain Wi-Fi clients, if so, please turn them...

@Chriz Hi, How about the Leds on Range extender when connections drops? If Wi-Fi LEDs are still On RE305 when the issue happens, please try the Beta firmware I sent you via private message, thank...

@ECNP Good day, How about the Led on 855RE when this error message showed up? Please share a photo of Error here, thanks Did you get this error message on your laptop or mobile phone, please try a...

@Bijukk Thank you for your inquiry about tp-link range extender. Please make sure your extender firmware is up to date first. Set up a different Wi-Fi name for extender ( to see if the router is on...