What is NEW? We’ve heard from users like you about setting up the default state of the Tapo plug after power stores / a power failure. Thank you for the excellent idea and patience, now you could...

@St3ph3n Hello, Thank you for your detailed information, I also noticed your existing ticket with our support, I will add a note for your case so that our seniors could look into the issue further....

@rhanra Hello, Sorry for the delayed response. the local only means the HS200 failed to connect to connect to cloud service at that time. From cloud HS200 are online right now, the ' local only'...

@Kroekel Hello, Here is an instruction for your reference to reset your smart plug/switch: https://www.tp-link.com/support/faq/2648/ HS110 RESET:with the plug powered on, press and hold top...

@Erann Hello, Please make sure Tapo APPis up to date,and also try some suggestions here: 1.Try a SD card with 8GB to 128GB capacity (* capacity less than 2 GB is not supported): Which microSD cards...

@Pierre078 Hello, Thank you for your detailed post, please check my private message and try a new firmware and see if that helps with the issue. Also make sure Tapo APP is up-to-date. May I know the...