@GuidoVdS Hello, May I know the firmware version and hardware version of your RE300? RE300 V1 EU version firmware has updated and improved OneMesh feature Please make sure the firmware is update on...

@tonduma Hello, Power line devices should be used under same power line circuit/ under same power meter to communicate with each other. May I know the 2* electrical circuits, are they under the same...

@ZoQu Hello, If RE does not find router's 5Ghz, its related to router's wifi channel. You will need to find a way to access the main router, and change WiFi channel to Band1 channel, Channel...

@Peter170 Hello, Do you mean tapo plug status is OFF on APP, Led is Off on plug itself, but the home appliance connected to it always get power from the Plug? For " Reset the plug and it's back to...

@Skagirl Hello, Sorry that I mistook the model before,thank you for your reply and the photo.We'd like to follow up your case vial email and escalate your case, please check your inbox, thanks.

@Amehr Hi, Unfortunately Tapo camera does not have PIR sensor , including model Tapo C310.