@Cuauhtemoc Good day, Nice sharing ! It seems that your router firewall is pretty strict. I'm curious of the Model number of your router, may I know that? Thanks in advance.

@Sujal Hello, NC camera is a quite older camera series compared with Kasa camera, and they use different apps. NC450 use tpCamera app, and KC120 use Kasa app. Hope this could help~

@Lee1234 Good day, From your tp-link ID, the tapo plugs are offline right now. Besides firewall settings on router, please double-check if there is any port restriction or access control advanced...

@Wabsa Hello, This is the first time I heard that upgrade tool Utility is deleted by system....If there is any security/antivirus app on your MAC or Windows, please turn that off and download again....

@theleo84 Hello, It looks like through the USB hub , " Allow the computer to turn off the device to save power " is void for the adapter. Please go to Power Options settings, USB devices- USB...

@shanolek Thank you for your update~ It does look better from the ping result. It is recommended to monitor the performance of adapter in the actual use, if any problem, please feel free to let me...