@RobertaMcc Good day, Thank you for your clear post, from the photo RE has not connected to router successfully. It is recommended to double-check router's Wi-Fi password by method below and...

@Markwilliams Good day, You could try some suggestion here: Case1: RE Led/ WIFi Leds are OFF on the range extender, and wireless client will not accept the password of router Mostly likely that users...

@AlexilieA Hello, May I know how about the Led status on Range extender after you set up the extender? If only power led lights up after you set up RE, please try suggestions here: 1>Please verify...

@partha3580 Hello, It is recommended to factory reset tp-link range extender and see the default SSID show up on your phone or laptop or not Reset :with RE powered on, use a pin to press the reset...

@ASdhiman Good day. May I know how about the Led status on Range extender after you set up the extender? If only power led lights up after you set up RE, please try suggestions here: 1>Please verify...

@Matt_Semenec Good day, You could factory reset tp-link range extender and set it up again: Reset: press the reset hole for 10 secs with RE powered on On cell phone WIFI settings, connect to Range...