@Subpa Hi, Have you checked with the retailer whether it could be covered by the warranty?

@Neil_zx Hi, Sorry for the delay. I have sent you another firmware which would help us with the current issue' Please have a look and try to update that firmware; Thank you very much.

@Fmarcelino Sorry for the delay. Could you please refer to the debug firmware in the private message and help me get the APP file? By the way, how long have you had the HS110? Thank you very much.

@Xaser Hi, I am sorry that I could not open the link you have sent. Would it be possible for you to attached the picture directly on the forum? Thank you very much.

@Choo Thank you for the feedback. Currently, there is no updated plan for this feature yet. I will keep attention to similar feedback and report to the senior engineers for further optimization;...

@Mastpach9 Hi, The Kasa care service started taking effect after the subscription; So what video history did you want to review, like 15 days before the subscription? and which kasa care plan did you...