@snapdragon If camera works outdoor the Ethernet connection should be more stable, you may put the Ethernet cable in the house as a back-up. Many thanks for your suggestion, we will record your...

@Rogge The full SD card should not affect the firmware upgrade of Tapo camera, is there any Error message when you try to update the firmware? If so, can you share a photo with us? Also please...

@faplap Hello, It is recommend to confirm Tapo Camera firmware and Tapo APP are both up to date first. It is possible the 0B file is not the actual video file but has similar or same name, can you...

@JMORL Hello, I'm afraid tapo camera does not have the feature to customize a privacy area on Live view, so far it supports Privacy Mode to turn off the whole Live view streaming....

@Throgar Hello, The latest Tapo APP for Andriod 2.3.36, please update tapo APP to the latest version and see if that helps . If still the same issue, can you share with us a short video clip showing...

@FJoho This issue need to be looked into further, and we will have a specialist to follow up your case via email, please let us know if the issue is resolved, thank you.