@celeste_0614 Hello, thanks a lot for your sharing, which is really helpful. Good to know that the issue is fixed now.

@LinkFan Hello, thanks for asking, and I will try to answer your questions one by one: 1) am I getting AES encryption at all times with the factory-Recommended WPA2-Personal level? Why is TKIP...

@drascotia Hi, can you please confirm how the 3 Deco units are connected, via wireless or Ethernet? You may confirm it as below: On the Deco app, click on the Internet icon, then click on one of the...

@Lgamezcua Hi, not sure now, but you may try to disable the 5GHz network on your Deco app to test this and see if the air conditioner can connect.

@Jamesyk Hi, thanks a lot for the details. That sounds reasonable now. Is your Deco M4R working as a router or access point mode? It is suggested to disable the 5GHz main network on the Deco...

@TPuser7 Hello, sorry that there is no option on the Deco app to force the P9 to use PLC backhaul. Please help confirm some details and we will try to figure it out: 1. May I have your detailed...