@RamiB Which country are you located in? I'll help to check if there is a single Deco on sell.

@jeremy215 Your firmware is already the latest one, there is no new firmware available now. As you know, it is not always easy to release a new firmware; first, we need to get much enough reports so...

@David_T Please help to confirm the following information. 1. Disconnect main Deco to the modem, connect a PC to the modem directly by an Ethernet cable, how about the speed on the PC? 2. Connect a...

@gkatz 1. When you connect your laptop to the fiber optic box directly, what's the link speed on your laptop? Which website or speed test tool you used to test the speed?...

@zeev If you have internet when connecting a PC to the TD-W9980 directly, then on the Deco M5, you need to select Dynamic IP. If you have set up the TD-W9980 in the bridge mode and your ISP's...

@MartinH In your case, you can refer to the link below to troubleshoot. https://www.tp-link.com/support/faq/2239/