@YoniK If the previous network you mentioned is the old Wi-Fi network from your modem, it's suggested to disable the Wi-Fi network in case it interferes with the Deco network.

@SrDarkWarrior In this case, we will keep recording the same kind of request. Then we can forward it to our product engineer and they can work on it. If there are any updates, we will upload it to...

@Jonny123 In your case, if you can borrow a phone from your family members or friend, you can download the Deco app on the phone and then log into the Deco app with your account, then you can change...

@AliNurRahman What's the firmware have you downgraded to? How many Deco do you have and do they have solid yellow light?

@byrd1089 Hi Jeff, May I know your network diagram after connecting the Deco to your network? Whether the three Deco P9 are connected to the Verizon Fios router via ethernet cables directly?

@WSW Is your ISP unifi in the MY? If so, when you configure the main Deco, have you entered VLAN ID? You can refer to the links below to have a try. https://www.tp-link.com/support/faq/2239/...