@Andyjsx Hi, Is the problem that when connecting your mobile devices to the Deco P9, you have internet access on the mobile devices, however, when logging into the Deco app, it says phone or tablet...

@skapo We do not sell the original power cable separately, you may try to contact your retailer to ask for the power cable.

@KoenCrabbe Thank you very much for the share and feedback.

@SeoulGal In your case, you may refer to the link below to troubleshoot. https://www.tp-link.com/support/faq/2718/

@RedRoger Hi, Normally, when a client is near to the Deco, Deco will recommend the client device to roam to 5G if it's connected to the 2.4G. However, whether to roam or not depends on the device...

@Lcogaz Hi, In your case, may I know other devices are working fine with Deco M5 with the latest firmware? What's the model and version of your iOS phones? What's the version of the previous...