@cacb Hello, this Upgrade Tool can only be installed on a Windows computer or MAC, so it is suggested to try on your Windows 10. Please let me know if there is an issue.

@imikem Hello, what do you mean there is a problem with it? This upgrade file is a bin file, you may need to log into the web UI of the Deco X60 and choose this file to upload: How to Update the...

@Archen Hello, apologies for all inconvenience, and thanks a lot for your patience on this troubleshooting. As per your description, it seems the issue is not the same as you previously reported and...

@SJ2 Hello, if you failed to upgrade this beta firmware, please find below suggestions: 1. Try with different web browsers or computers. 2. Run the browser in incognito mode. Thanks.

@Jazz Hello, are all other devices showing correctly? How about the IP settings on the TV, are they static or dynamic? Does TV work or not when it is connected to the Deco network? If yes, can your...

@VCL Hello, sorry about that. This beta firmware was made to solve the disconnect issue between some special 2.4G wireless clients and the M4, which has been tested by our R&D developers. But if you...