@jrtham Hello, sorry for this trouble caused by this Deco X20. We have released a beta firmware to solve this Deco X20 disconnecting issue you reported and here is the download link, please give it a...

@BMacAttack Hello, Can you please provide the information mentioned below so that we can further analyze this issue and offer a solution? 1. How many Deco M9 Plus in your network and what is the...

@WhiteRoseAl Hello, As far as I know, all Deco devices support hide SSID feature with the current firmware. Please launch the Deco app-More-Wi-Fi, click on the SSID or password and you will see the...

@Kanav @VH27 Hello, If you both have the crash issue with adding the 2nd or 3rd Deco M5 in the network, please provide the information mentioned below so that we can speed up the whole process and...

@IamThor Hello, Yes, all Deco models are compatible with each other, you may refer to this FAQ which will give you some advice to optimize your Deco mesh network: Can different Deco models work...

@Roo3005 Hello, This seems not a roaming issue, please help check some details and we will ask our engineers to follow it up: 1. Are all wireless devices behaving the same, they cannot get an IP...