@Nickw310771 Hello, sorry about that. Please help confirm some details and we will try to figure it out: 1. May I have your detailed network topology/layout? What’s the operation mode the deco...

@Mozer Hi, sorry about that. May I have your current network topology/layout? What is the firmware of the Deco devices? Please show me the detailed settings on your Deco app-More-Advanced page. How...

@ChristianBurger Hello, May I have the mail settings on your email client on the Mac? https://support.apple.com/en-hk/guide/mail/mlhlp1106/mac Please also provide us the firmware version of your X60,...

@Bedscrunchie Hello, Please help verify more details and we will try to figure it out ASAP: 1. What is the current network topology/layout? Are all Deco units Deco M5s? 2. Who is your ISP and what...

@DaveEdi Hello Dave, Basically, the Deco units will keep synchronizing with the NTP servers in your area to update the time setting on the network when you first set up the internet on it. As per...

@Jdebl Hello, Basically, the Deco system will recommend the client device to roam to the closest Deco unit when the device is moving around. However, whether to roam or not depends on the device...