@Ryanpisani138 Hello, sorry about that. Please help verify more details and we will try to figure it out ASAP: 1. What is the current network topology/layout? Are there two Deco M4 units in your...

@rockwood Hello, Is it possible to give me a simple network diagram that how would you like to install these 3 Decos? On the same floor or on different floors? Basically, the Deco devices can build...

@Matt_d Hello, As per your description, it seems that the main Deco is stable but the 2 satellite Decos are dropping, please help confirm the below and we will help fix it: 1. What is the network...

@DanielSaw Hello, Cause laptop works well with the Deco network, which means the Deco mesh network should be working fine. If only some mobile phones have this problem, please try some...

@gumgum Hello, sorry about that. Please help confirm below details and we will help fix it ASAP: 1. What are the Deco LEDs status, are all still showing solid green? How about the display on the Deco...

@Chris56 Hello, Our engineer will email you, if you are willing to do further analysis, please check your inbox. Thanks for your cooperation and support. Good day.