@mjrw85 Hi, thank you very much for your kind feedback. In order to make sure that it only occurred to Iphone12 pro, have you tested on another smartphone to see what happened？ Later, we would like...

@Tijn Hi, Have you tried to turn off the Homecare features, such as QoS, parental control to have a look? What is the model number and hardware, firmware version of your Deco, or is it also X60? Did...

@Umut.buda Nice to see you again. Please refer to the suggestions on another post. Thanks very much!

@Umut.buda Good day, Thank you very much for your time and patience. For your case, we might need your help to check the following details: How many IOS14 devices do you have and what are they? All...

@Jovanwe Hi, Thanks for your time and patience. Have you seen this post before and maybe it could provide more details: https://community.tp-link.com/en/home/forum/topic/227662 Thank you very much.

@Hopp12 Good day. Thanks for your patience. When you mentioned that you could use the RE300, did you mean, RE300 could not be set up successfully or after setup, there is still no internet from the...