@Sid14 They usually reply. They will ask you for your device model, p/n, network topology, colour of the leds, they will ask you to do some basic testing that you have done by yourself for sure and...

@Sid14 welcome to the club!

@JR4 On my side, I keep having the same problem. Today I managed to capture logs just before I had the outage. Seems that the Deco is losing the IP address. @TP-Link_Deco Any Clue? Wed Sep 9 10:23:14...

@Murph I'm glad to hear that you solved your problems. In my case all decos are connected thru Ethernet so I don't expect to have it fixed with your workaround another thing I realized is that WiFi...

@ValerioMatias why don't you try the latest p7 firmware just to give it a try? I am afraid that the deco will think that P7 fw is not suitable for the model and will not let it update but who...

@kiliclat @ValerioMatias I just read your first post and I see you do have access to the web interface. Cannot you browse and select a fw file from the advanced tab?