@Leonardo069 Hello, your router is a dual-band router, if the 2.4G and 5G wifi name are the same, it will be difficult for you to distinguish which wifi you are connecting to. According to the...

@Waver Thanks for your feedback. This adapter just supports 2.4GHz, it does not support 5GHz, so you can't see the 5Ghz wifi. Good day.

@Frankification Hi, sorry for the late reply. While there are some customer has a similar issue( can't detect 5Ghz wifi or can't connect to it), we did research before, there are so many factors...

@RyanNL Hi, that instruction is to help you connect/pair your computer to the controller with the UB400. After you download the RemotePlayInstaller.exe, you can refer to the steps below to pair the...

@Manuele Good, you can keep monitoring it and let us know if there is any update. Good day.

@SimonC. Hello, thanks for the info. Our engineer will email you later, if you are willing to do further analysis, please check your inbox. Thanks for your understanding and cooperation in advance,...