@balvack Hi, what's the hardware version and firmware version of your modem? Who is your internet service provider? Please send us the whole screenshot of the Advanced--Status page. We will check.

@thabet Hello, Have you ever tested the download speed of the modem on your computer? Regarding the internet stability issue, what's the light status on the modem when you lost the internet? Does the...

@HakanB Hi, Please change the channel to 1,6 or 11, channel width to 20MHz. Do you still have an issue connecting to the 2.4G wifi? Does it happen on all devices all just some devices? How about the...

@TurkSaw This modem just supports 2.4Ghz, to use the 5GHz, you can replace it with a dual-band modem router or connect it to a dual-band wireless router. To improve the 2.4Ghz speed, you can try to...

@Fanil04 Thank you for informing us of the excellent customer service you received from our representative, customer’s satisfaction is our constant goal, and your satisfaction with our service is a...

@SteveofPA Hello, you may refer to this instruction to check the wiring. https://www.tp-link.com/support/faq/2009/ Good day.