Hi. Is there anything we can help? Please provide more information regarding to your issue. Good day.

Hi, What is the current network topology? Try to change another wall socket to plug it and ensure that the powerline light is yellor or green; then please test the speed. Or you can locate the...

Hi, What is the model number of the Netgear extender and TP-Link power adapters? You said you plug the extender into the powerline via ethernet cable, do you configure the extender as an access...

Hi, There is a reset button/hole, with the WPA4220 powered on, hold the reset button for 10s to reset it. And the default wifi password is printed on the bottom label of the actual device. Good day.

Hi, What is the light status of the WPA8630P in the 1st floor? Try to change another wall socket to plug it and ensure that the powerline light is yellor or green; then please test the speed. You can...

Hi, All the TP-Link powerline adapters are compatible with each other. If you want to add another powerline adapter into the current 4010, it is suggested to buy a 4 series, like TL-WPA4220,...